How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rusty Rescue Your Own Question
Rusty Rescue
Rusty Rescue, Technician
Category: Android Devices
Satisfied Customers: 5889
Experience:  Android recovery, app specialist, consulting.
Type Your Android Devices Question Here...
Rusty Rescue is online now
A new question is answered every 9 seconds

I downloaded 4 books while I was learning how to run kindle.

Customer Question

I downloaded 4 books while I was learning how to run kindle. all were a mistake as I didn't want them nor will I read them. my balance for the gift card is now 0.. how can I get reimbursed as I abviously am still learning
JA: What's the make/model of your device? How old is it?
Customer: it is a kindle white paper 1 wee
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it is a kindle white paper and 1 week old
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Android Devices
Expert:  Rusty Rescue replied 6 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty Rescue replied 6 months ago.

These things happen, and Kindle knows that. They can tell if a book has been read or not. If it hasn't been read, you can return the book. Here's how:

To return a Kindle book:

  1. Go to Manage Your Content and Devices.
  2. From Your Content, select the Actions button next to the title you want to return, and then select Return for Refund.
  3. In the pop-up window, select Return for Refund.

Let me know if you have any trouble! Tell me when you were successfully able to return the books.