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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3179
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I cannot unlock my kindle fire 7. I tried shutting down and

Customer Question

I cannot unlock my kindle fire 7. I tried shutting down and restarting - I get nothing.
JA: What's the make/model of your device? How old is it?
Customer: I believe I have a Kindle Fire HD7 - I think I have had it about 2 years.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has been about 3 days now. I have tried rebooting and I have tried holding down the start button for 40 seconds and tried restarting. Read that somewhere. Still not working.
JA: Anything else you want the Android expert to know before I connect you?
Customer: Don't think so.
Submitted: 9 months ago.
Category: Android Devices
Expert:  Cris replied 9 months ago.

Hi there, I am Cris and will be glad to assist you.

Is there a PIN set on the Kindle you can't get pass?