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I followed the instructions for recovery and a picture of an

Customer Question
I followed the instructions...
I followed the instructions for recovery and a picture of an android appeared with a red triangle and an exclamation mark inside of the triangle. What does this mean and what can I do about it. My AsusTF101-81 will not reboot.
JA: What's the make/model of your device? How old is it?
Customer: TF 101 12 is all I can find. I purchased it 1/12/2011. It
JA: How long has this been going on? What troubleshooting have you tried?
Customer: TF101-81. Purchased 1/12/2011
JA: Anything else you want the Android expert to know before I connect you?
Customer: The little dots keep swirling. I think I deleted data from one app because my virus app said it was corrupt
Submitted: 10 months ago.Category: Android Devices
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Answered in 3 minutes by:
1/9/2017
Android Device Expert: Randy Boman, Technician replied 10 months ago
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9,914
Experience: Android Tech
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Does the screen also have a menu with blue writing?

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Customer reply replied 10 months ago
no
Customer reply replied 10 months ago
No. This is my land line.
Android Device Expert: Randy Boman, Technician replied 10 months ago

okay, try this next>

  • Power off your device by holding the power button for 20 seconds.
  • Boot in recovery mode by pressing and holding Volume Down and Power Button at the same time.
  • Release all buttons when the Asus Transformer TF101 screen flickers and in a few seconds the Recovery screen will appear.
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Customer reply replied 10 months ago
Randy, the Asus will not stay power off. It keeps returning to the screen showing the dots turning and turning.
Android Device Expert: Randy Boman, Technician replied 10 months ago

okay, do you have a sd memory card in the asus?

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Customer reply replied 10 months ago
Not that I know of. ???Would I have put it in?
Android Device Expert: Randy Boman, Technician replied 10 months ago

yes, try holding power button down for 60 seconds.

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Customer reply replied 10 months ago
After 60 second, it shut down and tries to reboot again with the dots swirling. I thought you were going to call me? :<) It is still swirling and won't shut down and stay shut down.
Customer reply replied 10 months ago
Am I going to be charged $20?
Android Device Expert: ,  replied 10 months ago
Verified
Phone call session started
Android Device Expert: Richard, Android Specialist replied 10 months ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 39,583
Experience: Android Systems Specialist
Verified

Hi there and welcome

Do you still need assistance with this?

Please let me know

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Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
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