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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3156
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I just received my new Kindle HD 10. I have followed all

Customer Question

I just received my new Kindle HD 10. I have followed all instructions for set up, but it will not connect to my WiFi. The tablet indicates the signal is excellent, but will not connect. What to do?
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: We have two Visios, one is 42,the other is a 32 inch.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've tried for 45 minutes. The only thing I have done is turn off the Kindle and remembered the password.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Android Devices
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.
I will help you now.

What exactly is going on with Kindle? Do you get an error message? What happens when you try to read books or go to the store?

Customer: replied 6 months ago.
I can't even do the activities you sskrd about. The problem is that it will not connect to the Internet.
Customer: replied 6 months ago.
Are you there?
Expert:  technicalcat replied 6 months ago.

,