How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ITPeter Your Own Question
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17631
Experience:  Electronic Engineer
30970729
Type Your Android Devices Question Here...
ITPeter is online now
A new question is answered every 9 seconds

When I press the on buttoon smart phone, I can't get the

Customer Question

when I press the on buttoon smart phone, I can't get the homepage
JA: What kind of computer do you have?
Customer: dell
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: when I press the ON button on my smart phone, I can't get to the home page
Submitted: 7 months ago.
Category: Android Devices
Expert:  ITPeter replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 7 months ago.

What is the make and model number of the smartphone?

What do you see on the screen when you turn it on?

Expert:  ITPeter replied 7 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.