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I'd be more than happy to assist you. Are you using the FreedomPOP phone service or FreedomPOP hotspot?
Thank you. I'll be quite frank with you, FreedomPOP which piggybacks off the Sprint network is one of the worse service providers I've come across. It's not the Sprint part it's how FreedomPOP attempts to cripple things. I also found I missed a number of calls with the service when I tested it for review purposes. I highlight suggest a service like RingPlus. You can get unlimited minutes and 1GB of data for under $20/month. Be sure to look at the MadScientist plan which uses the ACTUAL phone service of Sprint and not VoIP which can be unreliable on a cell phone. Probably not the answer you were looking for but I can assure you it's the FreedomPOP service and not the phone.
Yes, and I'm speaking firsthand. I can definitely tell you that Ringplus another Sprint reseller has MUCH better service but be sure to look at the Mad Scientist plan or better. You don't want to be on the VoIP options.