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derrickonline, Info. Tech. Mgr.
Category: Android Devices
Satisfied Customers: 979
Experience:  Extensive experience with Android tablets, and phones.
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I am unable to download anything on my Android device. It

Customer Question

I am unable to download anything on my Android device. It keeps saying I need to get the Play Services app. However when I click to get it it seems to hang up and nothing happens. How can I correct this problem
Submitted: 10 months ago.
Category: Android Devices
Expert:  derrickonline replied 10 months ago.

I'd be more than happy to assist you. What device do you have? Try this, go to SETTINGS --> APPS --> ALL APPS --> Locate the Google Play Services, tap it, click CLEAR DATA, CLEAR CACHE. Repeat those steps for Google Play Store, restart the phone. Try again