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I have a question on my call log what kind of calls show up

Customer Question
Hi I have a question...
Hi I have a question on my call log what kind of calls show up in call log they are a short number or a phone number followed by @unknown.email
JA: What kind of computer do you have?
Customer: It's on my android phone
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 year ago.Category: Android Devices
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Customer reply replied 1 year ago
There are phone numbers on email coming in the sane format
Customer reply replied 1 year ago
Also under details in gmail it shows mobile for most activity except sometimes it says an,e.com.amdroid.email then this. 673853033473,apps.googleusercontent.com vendor: amazon OAuth domain
Answered in 6 minutes by:
11/19/2016
Android Device Expert: Russell H., Service Tech replied 1 year ago
Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 11,720
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Are those calls in the call log, Received calls, or outgoing calls? (Can you tell?)

I take it they are in your Android phone's dialer app, but correct me if I'm wrong, please. ?)

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Customer reply replied 1 year ago
Let me check
Customer reply replied 1 year ago
They say outgoing
Customer reply replied 1 year ago
You are correct
Android Device Expert: Russell H., Service Tech replied 1 year ago

OK, good.

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Customer reply replied 1 year ago
Why is that good
Customer reply replied 1 year ago
Also on dashboard it says one forwarding phone ?
Customer reply replied 1 year ago
But all hx is deleted
Android Device Expert: Russell H., Service Tech replied 1 year ago

What Android version is on your phone, please?

(Is your phone new, or fairly old, or was it bought Used?)

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Customer reply replied 1 year ago
This is current stuff I wasn't using it it's an LG something
Customer reply replied 1 year ago
Another family member was using it
Customer reply replied 1 year ago
this starting appearing during that time frame within the last week under their email info
Customer reply replied 1 year ago
Using my phone
Customer reply replied 1 year ago
From what I can figure out it must be google talk or chat but I don't know how to be sure
Customer reply replied 1 year ago
I just gave the, access to it the past two weeks and that's when this starting showing up
Android Device Expert: Russell H., Service Tech replied 1 year ago

Please tell me the Android version.

"Just gave the, access to it" - ?

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Customer reply replied 1 year ago
them
Customer reply replied 1 year ago
LG K7
Android Device Expert: Russell H., Service Tech replied 1 year ago

OK. Give me some minutes to look up a bit of info on this case, please.

Can you copy and paste in, one of the entries in the call log, that you are asking about, please?

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Customer reply replied 1 year ago
Sure
Customer reply replied 1 year ago
Also texted it to you
Android Device Expert: Russell H., Service Tech replied 1 year ago

Excellent! very informative.

As for what that means... it could be two things, I think.

One: it's just an odd-looking entry, mostly.

or

Two: it's a symptom of a take-over or infection of your phone. I hope not.

What would be useful would be, for you to find a recent, or the most recent, entry that looks vaguely like that, and match the time and date on it (in the example you posted, that's Nov. 7 12:36) to what you recall doing at that time... preferably a time earlier today!

That would be the best way of identifying whether it is a text record, an email record, or a phone/voice call record. Or something spurious and viral/infection/etc.

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Customer reply replied 1 year ago
If I didn't have the phone then
Customer reply replied 1 year ago
as I said all hx is deleted
Customer reply replied 1 year ago
Also phone log shows calls to numbers that can't be found on reverse phone lookup like this one(###) ###-####
Android Device Expert: Russell H., Service Tech replied 1 year ago

"All HX" - please clarify ?

What is the most recent of the puzzling entries in the log? or, When is it?

(The 520- number might perhaps be unlisted. Though that may sound old fashioned, some phone #s can still be unlisted for an extra fee.)

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Customer reply replied 1 year ago
Another code call(###) ###-####call(###) ###-####
Customer reply replied 1 year ago
History
Android Device Expert: Russell H., Service Tech replied 1 year ago

OK. That's good information.

WHEN, please, is the most recent of these puzzling logged entries?

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Customer reply replied 1 year ago
The number that is in the last photo shows up a lot(###) ###-####with a 67 on front of it but if I dial it it just hangs up immediately
Customer reply replied 1 year ago
17th
Customer reply replied 1 year ago
On line that says it says the number I'm dialing from is blocked
Customer reply replied 1 year ago
You can't dial it from a landline
Android Device Expert: Russell H., Service Tech replied 1 year ago

The number with a 67 in front isn't a phone number.

That's why you cannot dial it.

OK. What time on the 17th was it? the latest log entry.

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Customer reply replied 1 year ago
Let me look
Android Device Expert: Russell H., Service Tech replied 1 year ago

OK.

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Customer reply replied 1 year ago
It switched to today now I can't see the time just that it was the 17th but if I'm remembering correct,u it was around 2 pm
Customer reply replied 1 year ago
that was the last entry for that nothing yesterday
Customer reply replied 1 year ago
67 is used to call incognito
Android Device Expert: Russell H., Service Tech replied 1 year ago

It switched to today?

Does the entry for the 17th still show up?

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Customer reply replied 1 year ago
Not on the acccount no
Android Device Expert: Russell H., Service Tech replied 1 year ago

I am not getting anywhere on this question, I fear, though I have a vague notion of what is going on. So I am giving up the case in favor of another Expert with a better approach that might fit the problem better... I have Opted Out, and thanks for your time so far.

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Customer reply replied 1 year ago
do I go to another expert what do I do now
Customer reply replied 1 year ago
Thank you for trying to help me
Customer reply replied 1 year ago
Is anyone helping me
Android Device Expert: Jason Jones, Customer Service replied 1 year ago
Jason Jones
Jason Jones, Customer Service
Category: Android Devices
Satisfied Customers: 17,381
Experience: Years of experience and education.
Verified

Hello,
I am the person that will be helping you today.

Have you had this problem from day one of using the phone or is it a new problem?

I will be standing by, looking forward to your response.

Thank you,
Jason

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Customer reply replied 1 year ago
No it's my phone but I'm not the one using it. T-Mobile said there is a forwarding ph #647(###) ###-####through google chat
Customer reply replied 1 year ago
Are you serious you referred me
Android Device Expert: Jason Jones, Customer Service replied 1 year ago

I asked you a question; however your response was not an answer to my question. A few seconds later, you said, "Are you serious you referred me".

May I ask what you mean by that?

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Customer reply replied 1 year ago
It. Said you referred me to someone eksr
Customer reply replied 1 year ago
elee
Customer reply replied 1 year ago
Else sorry
Customer reply replied 1 year ago
This is a new phone it's been on there for a few weeks
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Android Device Expert: Jason Jones, Customer Service replied 1 year ago

Did the problem begin the moment you turned it on for the first time or did this problem start later?

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Customer reply replied 1 year ago
Not really we switched carriers and piortrd the same number
Customer reply replied 1 year ago
When I call the number it rings busy
Customer reply replied 1 year ago
It's a level 3 comm number t mobile said I don't know what that means
Android Device Expert: Jason Jones, Customer Service replied 1 year ago

Please, answer my last question again. I don't understand your answer. "When" did the problem begin?

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Customer reply replied 1 year ago
I don't know exactly. I don't know if you would call it a problem I need to know what it all means
Customer reply replied 1 year ago
I'll try to check
Customer reply replied 1 year ago
It goes back to end of September that's as far as I can see
Customer reply replied 1 year ago
Does that help?
Customer reply replied 1 year ago
See, it's not the phone itself I'm concerned about it's the content of the phone that is the issue
Customer reply replied 1 year ago
I called the number from my cell phone and it showed up on google talk under this phone
Customer reply replied 1 year ago
But it rang busy
Android Device Expert: Jason Jones, Customer Service replied 1 year ago

This issue may be due to an app on the phone that is sending out data. If you wish, you may want to factory reset the phone. Doing so will erase everything on the phone including the apps and the content on the phone.

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Customer reply replied 1 year ago
That's not what I want to do I want to find out if there is a forwarding phone number
Customer reply replied 1 year ago
Why would a call log show a message from that***@******.***
Android Device Expert: Jason Jones, Customer Service replied 1 year ago

Okay. What do you want to happen? You wish to investigate this issue or do you want to fix the problem?

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Customer reply replied 1 year ago
Or other numbers with @unknown.email
Customer reply replied 1 year ago
Investigate it first
Customer reply replied 1 year ago
It's very important to me
Customer reply replied 1 year ago
Otherwise I would t have come to you
Android Device Expert: Jason Jones, Customer Service replied 1 year ago

Okay. I will opt out and allow someone else to continue with you.

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Customer reply replied 1 year ago
Oh no who now???
Customer reply replied 1 year ago
This happened Saturday with no explanation
Customer reply replied 1 year ago
do I wait here or close this I need info or instructions as to what to do please
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