Android Questions? Ask Android Device Experts for Answers ASAP
Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, bear with us; re-confirm and post back with the complete model number. Additionally, who is the manufacturer please ?
Appreciate the postback.
Might it perhaps be an Envizen EVT10Q Android Tablet ?
Was it locked with a pattern or password *****?
Yes, primarily a security feature; a pattern code.
Would you consider attempting to do a full RESET; i.e. back to factory defaults ?
I understand and yes of course when able.