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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3176
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have been unable to get on line with my Kindle Fire since

Customer Question

I have been unable to get on line with my Kindle Fire since I changed to Mediacom DSL from a jet pack
JA: What's the make/model of your device? How old is it?
Customer: Kindle Fire, I just bought new in May or June of this year.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: In my ignorance, no trouble shooting. I thought it was a Mediacom problem so kept trying to get tech support there. (no joy, but I have moved and everything is chaotic
JA: Anything else you want the ereader expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Android Devices
Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you tell me please exactly what happens when you try to connect the Kindle Fire to your new wireless network?

What error do you receive?

Customer: replied 11 months ago.
I need to leave the house and tried to cancer this. Can I return to this later?
Expert:  Richard replied 11 months ago.

yes this is no problem Jan

Customer: replied 11 months ago.
Shows no wifi cinnection
Customer: replied 11 months ago.
Kindle shows no wifi connection available
Expert:  Richard replied 11 months ago.

I tried calling Jan but no answer, when can you be called?