How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3179
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

Galaxy 7 phone and have purchased the Word O Meter FIVE

Customer Question

Galaxy 7 phone and have purchased the Word O Meter FIVE times to be used with my Words With Friends games. And although I have been charged on my credit card five times, I cannot use the word o meter. It keeps popping up that I need to purchase it.
JA: What kind of computer do you have?
Customer: Thoughts???
JA: Have you installed any updates recently?
Customer: I don't think so.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Android Devices
Expert:  Richard replied 11 months ago.

Hi there and welcome

Exactly how did you purchase it? Directly on the phone?