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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3172
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have had an Moto X Android for about three years. In the

Customer Question

I have had an Moto X Android for about three years. In the past three days I have been able to receive and respond to e-mails, but have not been able to transmit a responce to a phone call. I can hear the sender but they can not hear me.
JA: How old is the phone?
Customer: 3 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About three days. I have gone to the software for the phone but nothing addresses my issue.
JA: Anything else you want the android expert to know before I connect you?
Customer: No, I just want to be able to communicate. The phone will call the receiver, I will hear the receiver, but I cannot transmit (they don't hear me).
Submitted: 10 months ago.
Category: Android Devices
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

Do you have a screen protector or case on the phone?