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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 10782
Experience:  8+ years of professional experience
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Cant even find out how to make a call,or receive one.called

Customer Question

cant even find out how to make a call,or receive one.called my number and got a busy signal
JA: What's the make/model of your device? How old is it?
Customer: brand new.LGrebell lte #354875071083726
JA: How long has this been going on? What troubleshooting have you tried?
Customer: this is my first try
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Android Devices
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If your phone is an Android phone, make sure, by going into its MENU, then its Settings (gear icon), then its Network settings, then its Wireless or High-Speed settings... make sure it is connected to something.

If it is connected to its wireless service, then you need to contact your service provider, and inquire about your account, and about your phone number's status.

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