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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 11239
Experience:  8+ years of professional experience
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Gooole play keeps pop in up wont stop i hay. I rulu.

Customer Question

gooole play keeps pop in up wont stop i hay
JA: What kind of computer do you have?
Customer: i rulu
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes unfortànly the process com. google process gapps has stopped
Submitted: 11 months ago.
Category: Android Devices
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

First, does that error pop up, when you try to start one app, or a small handful of apps?

Then go to

Settings

Apps

and find the app in question.

Tap on the app's listing there, and on the following page hit

Clear cache

to see whether the app now starts OK without the error message.

If that doesn't work and the error persists and is still related to a particular app or handful of apps, then do the same only hit

Clear data

to see if that helps (corrupted data could cause this crash message.)

If it is a constant message seemingly all the time, or not related to any obvious "I just tried to start an app" association of events... then try this:

Settings
Apps
All apps
Google play services
Tap on clear cache
Tap on Manage space
Tap on clear all data.

Let me know more, if the above advice doesn't help, about how the error appears, or when it appears, or any possible association of the error with events or actions on the Android device you use.