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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3167
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My nook is frozen, I have back off but how do I get the

Customer Question

my nook is frozen, I have back off but how do I get the battery disconnected?
JA: What's the make/model of your device? How old is it?
Customer: 2010
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have back off and battery disconnected.
JA: Anything else you want the android expert to know before I connect you?
Customer: I can't get it to charge without forcing the connection
Submitted: 9 months ago.
Category: Android Devices
Expert:  Josh replied 9 months ago.


You mentioned that your Nook is frozen and also that it is having trouble with charging -- Is that correct that you are experiencing those two issues?

Customer: replied 9 months ago.
Expert:  Josh replied 9 months ago.

Thank you for confirming -- Also, in your question you mentioned you needed help with disconnecting the battery but then you stated you have the battery disconnected. Do you have it disconnected?