How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Boman Your Own Question
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9755
Experience:  Android Tech
62741268
Type Your Android Devices Question Here...
Randy Boman is online now
A new question is answered every 9 seconds

I can not up load any new books, amazon fire, for an hour.

Customer Question

I can not up load any new books
JA: What's the make/model of your device? How old is it?
Customer: amazon fire
JA: How long has this been going on? What troubleshooting have you tried?
Customer: for an hour. have not troupleshotted.
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Android Devices
Expert:  Randy Boman replied 10 months ago.

Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Randy Boman replied 10 months ago.

Try these steps please on your Kindle> press and hold the power button for 20 seconds and then release. Then when the kindle powers back on> try connecting to Wi-Fi

  • Select Wi-Fi.
  • Ensure Wireless Networking switch is in the on position.
  • Your home network should appear in the list.
  • Tap the name of your network. A lock symbol will appear next to your network .
  • Enter the characters of the password ***** the onscreen keyboard.
  • If you need help locating your password ***** me know.
  • Then Tap Connect.
  • In the future your Kindle Fire will automatically connect to the network that was most recently used.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Related Android Devices Questions