How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve G. Your Own Question
Steve G.
Steve G., Engineer
Category: Android Devices
Satisfied Customers: 17987
Experience:  VP of electronic repair firm.
Type Your Android Devices Question Here...
Steve G. is online now
A new question is answered every 9 seconds

Just received a fire as a birthday gift and it comes on in

Customer Question

just received a fire as a birthday gift and it comes on in Spanish. How do I get it to English, so I can attempt to get it started
JA: What's the make/model of your device? How old is it?
Customer: brand new....8gb black
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 87 years old and do not know how to troble shoot with everything coming up in spanish
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Android Devices
Expert:  Steve G. replied 11 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

You are going to have to look at the icons in the menus to do this. Please watch THIS VIDEO and follow the instructions. The Fire in the video is in Chinese and it is switched back to English.

You can stop and start the video while you perform the actions.

Please let me know if you get stuck and need me to help you further.