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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3159
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I lost connection to hotmail server and cannot connect,

Customer Question

I lost connection to hotmail server and cannot connect
JA: What's the make/model of your device? How old is it?
Customer: samsung s7
JA: How long has this been going on? What troubleshooting have you tried?
Customer: lost connection today. maybe 2 hours ago. I removed my hotmail account, restart the phone and try to add the account again in gmail app. Also try to ad in MS outlook app but nothing worked
JA: Anything else you want the Android expert to know before I connect you?
Customer: Cannot connect to server. (Command: NAMESPACE; response: #3# [NO, Namespace Command is not permitted in current state (NotAuthentificatedServerError)]) this is the error message I have
Submitted: 9 months ago.
Category: Android Devices
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please, if you go on your computer to www.hotmail.com

Are you able to sign into your account there?