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Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 38379
Experience:  Android Systems Specialist
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I put a pass code on my acer iconia tab and can't remember

Customer Question

I put a pass code on my acer iconia tab and can't remember what it is
JA: What's the make/model of your device? How old is it?
Customer: model a110 and I have had it for about 5 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just turned it back on last night after not using it for awhile. I have tried any troubleshooting because it won't let me past the screen without my passcode.
JA: Anything else you want the Android expert to know before I connect you?
Customer: no thank you
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

The only way to remove the pin is to reset the device. This will remove all your data and return the unit to new, but it is the whole reason for the security.

In order to do the reset, please perform the below steps.

  1. Turn off the device by holding the Power button.
  2. Press and hold the Volume Up button.
  3. While holding the Volume Up button, press the Power button for a short while.
  4. Release the Power key as soon as you feel the tablet vibrate.
  5. Then press the Home button to see the Recovery Mode menu.
  6. Press Volume Down to choose "wipe data/factory reset" and then push the Power button to confirm.
  7. Select "Yes--delete all user data". Use Volume Down button to scroll and Power key to select.
  8. To restart the device, select "reboot system now".

The unit will then be returned to new and you can set it up and use it as a new device.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

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Thank you