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Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
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Google g-mail has locked my Samsung galaxy Amp 2 because I

Customer Question

Google g-mail has locked my Samsung galaxy Amp 2 because I couldn't remember the "original" addresses' password. Also, they're asking me to verify my phone number. Then they will text me? They locked my phone, I can't receive their text.
I don't know what to do! Please help me!
Daniel **************
Submitted: 1 year ago.
Category: Android Devices
Expert:  Terry Parker replied 1 year ago.

Hi,

My name is ***** ***** I will be your device technician for the day? Just hearing your problem you may have to do a factory reset on the phone just so you can start using it again if that's what you would like to do.