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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3172
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Not sure whether it's operating system or hardware... Galaxy

Customer Question

not sure whether it's operating system or hardware . . . Galaxy S5 works great, I've been very satisfied. UNTIL it quit making or receiving calls! Tried replacing SIM card, no success. Ideas on this?
JA: What's the make/model of your device? How old is it?
Customer: SGH-I747 , Android 4.4.2. 4 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: crapped-out phone only about 18 months ago, took to AT&T store to replace SIM - no luck. Wireless and all other functions work, phone in pristine condition. just NO PHONE!
JA: Anything else you want the Android expert to know before I connect you?
Customer: not so much. I really like the phone, more than the "go phone" I've been using in the meantime. Still use my Samsung to connect wirelessly for many applications.
Submitted: 12 months ago.
Category: Android Devices
Expert:  Joel Kalman replied 12 months ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. Who is your wireless service provider?

Expert:  Richard replied 11 months ago.

Hi there and welcome

Do you still need assistance?

Please let me know