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JA Engineer
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Category: Android Devices
Satisfied Customers: 448
Experience:  Broadcast Engineer for over 7 years.
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My contacts on my Galaxy Grand Prime phone have suddenly

Customer Question

My contacts on my Galaxy Grand Prime phone have suddenly turned to "Unknown name" what did I do?
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
I have recently added my msn email account to my phone if this had anything to do with it. Also, contacts are there but at the end of a long list of "Unknown names".
Expert:  JA Engineer replied 1 year ago.

Hello Art.

Try restarting your phone to see if the "unknown names" disappear.

If that does not work, turn the phone off and remove the SIM card. Turn the phone back on and see if the contacts on the phone alone are okay.

Then turn the phone back off, replace the SIM card, and turn it back on.

These tricks usually solve the problem.