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Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 36864
Experience:  Android Systems Specialist
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I delated my address book in error how can I get it back,

Customer Question

I delated my address book in error how can I get it back , Samsung Galaxy core prime sm-g360t1
Submitted: 11 months ago.
Category: Android Devices
Expert:  Richard replied 11 months ago.

Hi there and welcome

The device has a app called contacts, it is not an address book as such so you may be referring to another app.

Can you tell me please exactly what you did to delete this?

Customer: replied 11 months ago.
I deleated my contacts in error
Expert:  Richard replied 11 months ago.

ok, can you click on my link please

In the menu on the left, click More and choose Restore Contacts.

Once done, allow 5 minutes and they should be returned to the phone

Let me know the results please

Customer: replied 11 months ago.
contacts list was empty
Expert:  Richard replied 11 months ago.

It will be, but you need to there In the menu on the left, click More and choose Restore Contacts.

Did you do this?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.