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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3172
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a Samsung Note 3. Transferring from a contract page

Customer Question

I have a Samsung Note 3. Transferring from a contract page to a signature page I get an error that says TWD is NULL. It has worked for over a year and now it stopped working.
JA: What's the make/model of your device? How old is it?
Customer: This happens in adobe acrobat. Same problem on a Note 7.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Aug. 26th last time it worked. I uninstalled Adobe and reinstalled
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

Is it only for this one page it is giving the error? Or any pages you try to open?

Customer: replied 1 year ago.
Thanks but I resolved the issue myself. Took too long for a response.
Expert:  Richard replied 1 year ago.

ok, apologies for the delay received.