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Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37527
Experience:  Troubleshoot Android Devices.
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Kindle cannot find book in library

Customer Question

Kindle cannot find book in library
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.


I'm sorry about the issue. What's the model of your kindle?

Are these new books or old books?

Is the kindle currently connected to Wi-Fi / Wireless?

Do you see all your books at the Amazon website below?

Please reply at the box below. Thank you,

Expert:  Viet - Android Tech replied 1 year ago.

Please try the following until it works:

Solution #1:

- Press and hold (or slide and hold) the Power on / off button / switch on the kindle for about 45 seconds, then turn it back on and check.

Solution #2:

- Disconnect the power cord(s) from your internet modem / router device(s) for a couple of minutes, then re-connect

, then wait a bit, then go to menu / settings on the kindle, then go to the Wi-Fi / Wireless option, then make sure that it is connected to your wi-fi / wireless network name, then check.

Solution #3:

- Click on the Amazon website below:

, then if prompted, sign in your Amazon account

, then click on the Action button / icon of each book you want, then click on the Deliver option, then select your kindle device, then click on Deliver

, then wait a bit, and see if the books get downloaded to your kindle.

If there is still any issue, please let me know if there is any error or message or if you are stuck at any step.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,