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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9794
Experience:  Android Tech
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Down loaded two apps from google store. restarted my tablet,

Customer Question

down loaded two apps from google store. restarted my tablet, first asus logo appeared followed by start of secon, only it stopped.leaving a message "start up software missing" Now, when trying to restart, get thru initial asus powered by android second screen only flashes first two letters of asus and just loops. I've tried the recommended restart procedure, tried all three with 0 results. Using the "RECOVERY COMMAND" there's a hesitation, then the little green android appears, lying on its back with its belly control panel door opened with an equalateralr red tringle with an exclamation point beneath the androit a message, "NO COMMAND"
I'm dead in the water and I want my ASUS BACK , HELP!
Submitted: 1 year ago.
Category: Android Devices
Expert:  Randy Boman replied 1 year ago.

Hi ,

My name is***** am sorry to hear that you are having this issue. I will be glad to assist you with this.

You will need to perform the Asus recovery method.


Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Expert:  Randy Boman replied 1 year ago.

did that work for you?