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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17931
Experience:  Electronic Engineer
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I have a motorola Droid Turbo 2 phone. I accidentally was

Customer Question

I have a motorola Droid Turbo 2 phone. I accidentally was trying to reset a password ***** it went to the verification code, which I didn;t remember and locked me out. Went to Vericon Wireless center and they wiped my phone. I have been trying for 20 hours to reset it, changing the password ***** My phone is only 8 months old and I am in a vicious cycle. My email addess is ***********. I need to reset it somehow. please help
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.

Hi Christine,

My name is***** will try my best to help you with your question.

Expert:  ITPeter replied 1 year ago.

You can attempt to recover your account at
If that doesn't work, then you will need to create a new Google account.


Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.

Expert:  ITPeter replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?