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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17941
Experience:  Electronic Engineer
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I cannot log in to my new samsung z3 account not supported

Customer Question

i cannot log in to my new samsung z3 account not supported in your counttry
JA: How long has this been going on?
Customer: new mobile i have just switch it on and asking for my samsung account
JA: What troubleshooting have you tried?
Customer: nothing since i have to lo in before i can arrive at the desktop. but when i enter my samsung account i am receiving - not supportive in your country
JA: The Android expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.

Hi Mario,

What is the full address of the website you are using to log on?

What is the exact error message you are getting?

Customer: replied 1 year ago.
i am trying to log on to samsung account website. this is a new phone and i cannot use it until i log in to a samsung account. the message is = country not supported , this service is not available in your countrywhen i use the same username and password ***** the pc through the samsung account i log in perfectly but through the mobile i get this error message
Expert:  ITPeter replied 1 year ago.

Ok, I'm not sure of the full address of the website you are trying to log on to, but I would suggest trying using a different country in your region if possible.

Expert:  ITPeter replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?