How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Technician
Category: Android Devices
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Type Your Android Devices Question Here...
Michael is online now
A new question is answered every 9 seconds

My cell looses battery power after only 6 hours and was

Customer Question

My cell looses battery power after only 6 hours and was hardly used. Purchased a new battery and it still happens.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Michael replied 1 year ago.

Hi Im sorry to hear that.

A lot of things can cause this to happen.

If you have certain apps running the will drain your battery quickly, is ts best to shut off the apps you aren't using all the time and only turn them on when you actually need them.

Also using the phone for calls, or when the screen is on this will happens.

If none of this is the case please let me know, so I can go over a few other things.

And how old is your phone?

In any case, I will stick with you until this is complete.
Please rate my service kindly.
Also it is the only way I am credited for my time and expertise with you.
Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.
Then you can reach me by simply replying to this message anytime.
Thank you
Tech Michael