Android Questions? Ask Android Device Experts for Answers ASAP
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The passwords lock to your Google / Gmail account.. You can reset the password ***** even the pin lock on the phone ( and not erase the phone ) as long as you can access your google / gmail account.
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I have done some research on this issue and all you can really do is reset the phone to factory settings. If there is anything you need off the phone you can hook it up to your pc and remove the things you need off the phone.