How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3159
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

First, my son has a Galaxy note 3. While traveling in New

Customer Question

First, my son has a Galaxy note 3. While traveling in New York, my son set up google pay. He never used google pay after that, so he has forgotten the password. While on his phone last night, he said he accidently hit a blue button, and is now locked out of his phone. Is there a way to access his phone? He has information that cannot be lost so doesn't want to do a factory reset
Submitted: 1 year ago.
Category: Android Devices
Expert:  Josh replied 1 year ago.


Does he know the Gmail address that he used?