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Russell H.
Russell H., Service Tech
Category: Android Devices
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Experience:  8+ years of professional experience
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KINDLE WILL NOT CONNECT TO WIFI .I HAVE A D-LINK ROUTER

Customer Question

KINDLE WILL NOT CONNECT TO WIFI .I HAVE A D-LINK ROUTER
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Do other devices connect to WiFi OK?

Have you tried a restart, or 'soft reset', of your Kindle? if not, do so - and if you need instructions, let me know, please.

Can your Kindle 'see' the WiFi router in question?

If not, make sure

A. that the router is On (if it already is, try turning the router Off for 10 minutes or longer. Then turn the router On again, and try connecting again after about 2 or more minutes.)

B. that the WiFi on the Kindle is turned On (or, same thing: that the Kindle can 'see' something in the way of WiFi stations, even if not your router.)