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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3156
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a kurio 7 tablet and it will not go past the loading

Customer Question

i have a kurio 7 tablet and it will not go past the loading screen
JA: How long has this been going on?
Customer: since my kids got get last year for christmas from there grandma
JA: What troubleshooting have you tried?
Customer: reboot but when i do that the only screen that comes up is waiting on DnX
JA: The Android expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: will this cost me any money
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Android Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Is the complete message,

Waiting on DNX, Waiting for fastboot command

by chance?

Has an attempt been made to hard reset the tablet, at any time, that you know of? if not, that might be the solution though I have doubts at this point.

Please confirm that the tablet is at most 10 or 11 months from its date of original purchase.