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Martin, Network Engineer
Category: Android Devices
Satisfied Customers: 2717
Experience:  10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
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I am unable to sign into my Google account to update an app

Customer Question

I am unable to sign into my Google account to update an app that I need for work
Submitted: 1 year ago.
Category: Android Devices
Expert:  Martin replied 1 year ago.

Hi Keith, welcome.

You can reset your Google account using the following link:

Alternatively, if it's just to update an App using the Play store, you can create a new Google account using this other link:

If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.

And if you could take a moment to click on one of the green stars at the top to rate me for my time, it would be greatly appreciated!

Remember you can continue replying to me until you've got all the information you need.