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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3172
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My Galaxy 3 stopped working. I can't receive or make calls.

Customer Question

my Galaxy 3 stopped working. I can't receive or make calls. Can't get to my apps or anything. Please HELP11
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Would you be open to doing a data wipe and factory reset on it?

That would erase all data on it, but put the operating condition of the software back to original factory-release status.

Customer: replied 1 year ago.
I'll do that. what do I need to do that?
Expert:  Russell H. replied 1 year ago.

OK. Be warned: your data won't be recoverable, once you do this.

And you will have to set it up again, from scratch, as if it were a brand-new device.

Do you want to proceed? if so I'll give you instructions.