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Ask Joel Kalman Your Own Question
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 713
Experience:  I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
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I have lost my parental control pass word, there fore can

Customer Question

I have lost my parental control pass word, there fore can not operate my kindle.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you solve your problem.

You can reset your Kindle parental control password ***** the following procedure:

Expert:  Joel Kalman replied 1 year ago.

1. Enter an incorrect parental control password ***** times in close succession.

2. Tap orange link to Reset Parental Control Password.

3. Enter your Amazon account password. (This is the password ***** used to register your device and the same password ***** to login to your Amazon account online.

4. Enter your new parental control password.

Expert:  Joel Kalman replied 1 year ago.

Please let me know if you have any problems with or questions about this advice. If I have solved your problem, I would appreciate a GOOD or an EXCELLENT rating. I ONLY GET COMPENSATED FOR MY SERVICES WHEN I RECEIVE A POSITIVE RATING. Thank you for choosing Just Answer.

Customer: replied 1 year ago.
I have tried your solution several times. can t seem to make it work. Should I be using the same character 5 times or should I be varying them?
Expert:  Joel Kalman replied 1 year ago.

I would not use just a single character. Use a combination of at least eight (8) unique letters and numbers. It should not matter if they are the same each time, but I would make them different a couple of times.