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I use a Logitech C920 webcam Android Q7 Media Box Android

Customer Question
I use a Logitech C920...
I use a Logitech C920 webcam
Android Q7 Media Box
Android 4.4.2
In regular camera apps I need to increase expsure +2 to get a great picture
In every web chat application I have tried the defalt video is too dark and the never is a way to increase exposure. Do you know A WEB CHAT APP that allows exposure Control?
Thanks for any assistance you may offer.
Submitted: 1 year ago.Category: Android Devices
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Answered in 1 hour by:
6/12/2016
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 64
Experience: Device Technician at Batteries Plus Bulbs
Verified
Hello my name is ***** ***** I will be your "Device Repair Technician. I will assist you the best possible way I can to help resolve the issue you are having with your device. I would also like to ask you to rate me on my services that I will providing for you. So lets get started.
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Android Device Expert: Terry Parker, Android Technician replied 1 year ago
I will do some research for you.
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Customer reply replied 1 year ago
I would prefer yo use Skype. Skype for windows has settins for exposure, contrast etc; but Skype of Android has virtually nothing.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Give me a little time to figure it out.
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Customer reply replied 1 year ago
Let me know how you make out.
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
I found a app called long exposure camera 2 that you should use.
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Customer reply replied 1 year ago
Whatis the next step?PS sorry about the typo my name is Sam!
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Sam did you download the app.
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Customer reply replied 1 year ago
OK, i restarted and it is running.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
did you open it and see the features
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Customer reply replied 1 year ago
I can change exposure +2 but there is no image from the webcam.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Let me do more research
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Customer reply replied 1 year ago
I fiddled with it and finally got an image close to what I like. How do I get Skype to show such an image?
Customer reply replied 1 year ago
Even if Iexit the app and then come back to it, it starts with the initial dark image. Running Skype is simialr to before too dark!
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
You may need another app for Skype
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Customer reply replied 1 year ago
Where do we go from here?
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
We can try to figure something else out for you if you want
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Customer reply replied 1 year ago
My Original request was" Do you know A WEB CHAT APP that allows exposure Control?". I still have dark video no matter what I try.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Ok try this www.alienskin.com
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Customer reply replied 1 year ago
far I can't see that it can influence exposure on any web chatting apps.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Well the app did work right. So we might have to try to use both app and download
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Customer reply replied 1 year ago
Explain please.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago

did you try the website i sent you?

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Customer reply replied 1 year ago
You mean www.alienskin.com. I didn't see an app that would influence the exposure of Skype or any other video chat app. I was hoping you would provide an approach.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Well seeing that I have tried my resources there may not be anything available.
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Customer reply replied 1 year ago
You can go no further?
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
I'll keep trying because that's my jobif you would like.
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Customer reply replied 1 year ago
I won,t be available for a few days. I d0 want a way to make my real time video see-able in web chat applications! that's what I paid for.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Well I talked to my computer tech guy and he informed me that there isn't anything you can use unless you set the resolution yourself.
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Customer reply replied 1 year ago
how do I set the resolution? Right now I am in the same position as when I first contacted "just answer". I really want a solution if not, then I should be reimbursed . If you or someone can help me let's continue.
Android Device Expert: Terry Parker, Android Technician replied 1 year ago
Well my computer guy told me that you will have to go into your computer settings to change the resolution.
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Customer reply replied 1 year ago
I went through display settings but there is no setting for exposure only video resolution, Adjusting doesn't fix my issue.
Customer reply replied 1 year ago
Am I going to get some help or how do I go about getting my money back. After all I am no better off than when I started!
Customer reply replied 1 year ago
I haven't heard from you. Does this mean you have given up?
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Terry Parker
Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 64
64 Satisfied Customers
Experience: Device Technician at Batteries Plus Bulbs

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