Android Questions? Ask Android Device Experts for Answers ASAP
My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Try these steps please>
On your Kindle>
Then on your router>
Then on your Kindle> press and hold the power button for 20 seconds and then release. Then when the kindle powers back on>
Let me know if this does not work and we can try another solution.
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Thank you very much!
Did that work for you?