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Kindle will not re-connect to my wifi

Customer Question
Kindle will not re-connect to my wifi
Submitted: 2 years ago.Category: Android Devices
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Answered in 2 minutes by:
5/20/2016
Android Device Expert: Josh, Technician replied 2 years ago
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 21,933
Experience: Android technician
Verified
Hi! Usually, this type of issue, requires a hard reset on your Kindle to fix the problem. Swipe down from the top of the screen and tap Settings.Tap Device Options, and then tap Reset to Factory Defaults.Tap Reset to confirm.
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Android Device Expert: Randy Boman, Technician replied 2 years ago
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 10,496
Experience: Android Tech
Verified
That is a good solution.
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Android Device Expert: Josh, Technician replied 2 years ago
Sorry for any confusion -- Randy did not see my reply before. Please follow my steps
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Android Device Expert: Josh, Technician replied 2 years ago
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.
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