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Terry Parker
Terry Parker, Android Technician
Category: Android Devices
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
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My kindle3 on your register was recently stolen. I have now

Customer Question

My kindle3 on your register was recently stolen. I have now bought a new Kindle paper white. However I have not been able to have it added to my "devices", nor could I find any instruction how to do so. When I enter my login "[email protected]" and password "0305yokbor" I receive the message that I am not on your Registration of Amazon accounts. Where do I go from here. I bought the reader from Incredible Connection here in Cape Town, South Africa. When requested assistance from this company, the could not assist me. Can you?
email address is***@******.***
Submitted: 1 year ago.
Category: Android Devices
Expert:  Terry Parker replied 1 year ago.
Hi, My name is ***** ***** I will try my best to assist you with this problem you are having.
Expert:  Terry Parker replied 1 year ago.
Go to your Amazon account and hit forgot password ***** you can reset a different password. Your email address will always be stored in their system. Then you can go back and put in a new password ***** you can get into the kindle.