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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17357
Experience:  Electronic Engineer
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I just bought my phone last week,Samsung android Galaxy s7It

Customer Question

I just bought my phone last week,Samsung android Galaxy s7
It will NOT go on?\ ! it's fully charged but I cannot get the screen to open & therefore cannot use my phone...What can I do?
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.
Hello
Expert:  ITPeter replied 1 year ago.
Try pressing and holding the power button for 20 seconds.If that does not work then you will need to return the phone since the battery is not user replaceable.
Expert:  ITPeter replied 1 year ago.
Hi, just checking in on your question, do you need any further assistance?