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MY SON HAS A GALAXY 7.IT WAS LOCKED SO I CONTACTED TMOBILE

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WHO IS MY CARRIER.WE HAVE...
MY SON HAS A GALAXY 7.IT WAS LOCKED SO I CONTACTED TMOBILE WHO IS MY CARRIER.WE HAVE DONE EVERYTHING .CHANGED THE PASSWORD ***** PHONE HAS BEEN LOCKED FOR TWO DAYS.PLEASE HELP ,I NEED THE PHONE UNLOCKED MY SON IS DISABLED AND I DO NOT LIVE CLOSE TO HIM.I JUST NEED IT UNLOCKED
Submitted: 1 year ago.Category: Android Devices
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Answered in 16 minutes by:
4/20/2016
Android Device Expert: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 20,752
Experience: Android technician
Verified
Hi, Do you mean the phone is locked with a PIN or swipe passcode?
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Android Device Expert: Josh, Technician replied 1 year ago
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.
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