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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17925
Experience:  Electronic Engineer
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I have a sumsung 5 phone and my emails are not downloading.

Customer Question

i have a sumsung 5 phone and my emails are not downloading. The message I am getting is " not enough space in device storage. Delete some files and try again". I bought a memory card thinking that was the problem but i guess not. Can you help me?
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.
Hi Ann,You will need to transfer some photos, files, etc. to the memory card - can you give that a go?
Customer: replied 1 year ago.
I am not sure how to transfer these files. I went to settings, then storage, and went to used space which shows where a lot of space is used, but I dont know how to transfer
Expert:  ITPeter replied 1 year ago.
You can transfer the files using a File Manager app - if you don't already have one on your phone, try downloading the following one from the Play Store:
Expert:  ITPeter replied 1 year ago.
Hi, just checking in on your question. How did things work out for you?