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Category: Android Devices
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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have had my Kindle tablet 8 month. It worked excellent

Customer Question

I have had my Kindle tablet for about 8 month. It worked excellent until about 2 days ago. Now I cannot get on line using wi-fi. The screen says wi-fi is turned on but not connected to a network. How do I correct this?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Cris replied 1 year ago.
Hi, thanks for using I am Cris. Please reboot your Kindle by holding the power button for 20 seconds. The device will shut off then turn it back on and allow about 1 minute for the connections to restore. Let me know if this resolves your issue.