How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Android Devices
Satisfied Customers: 12461
Experience:  Hardware technician; board and component level.
Type Your Android Devices Question Here...
Louie is online now
A new question is answered every 9 seconds

How do I access files downloaded from Play store onto my Galaxy

Customer Question

How do I access files downloaded from Play store onto my Galaxy Note4 phone
Submitted: 1 year ago.
Category: Android Devices
Expert:  Louie replied 1 year ago.
Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, proposed preliminary tries (if have not been done) if locating to run applications:• tap "Apps";• then "Samsung";• then "My Files";• then "Downloaded apps". Or if some other files:• tap "Apps";• then "Samsung";• then "My Files";• then "All";• then "Device Storage";• then "My Files";• then "Download".Then tap on the app or file.