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Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11834
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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My Kyocera phone has the red light like it is charging. but

Customer Question

my Kyocera phone has the red light like it is charging. but it is not. and it won't turn on with the power button
Submitted: 1 year ago.
Category: Android Devices
Expert:  Michael Hannigan replied 1 year ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the wait. My name is Michael. I will be helping you with your question today.

Expert:  Michael Hannigan replied 1 year ago.

Please try the following:

- The phone might need hard Shutdown. remove the battery and while the battery is removed hold the power button down for 5 seconds to fully drain any power in it.

- The battery contacts might be dirty, please clean contacts on both the phone and the battery itself with a clean Q-tip.

- Try another good working power cord that fits the phone.

- It could well be the battery itself that needs replacement.

If none of those tips work for you, please let me know the full model number of the phone for further research.

Thank you.