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I changed my phone number about a week ago, and since then I

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Hi there! I changed my...
Hi there! I changed my phone number about a week ago, and since then I haven't been receiving a lot of messages from different numbers, and now my sister says texting my number is ***** someone else's phone besides mine. I installed the Verizon messaging app today and it didn't help. Thoughts?
Submitted: 1 year ago.Category: Android Devices
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Answered in 24 minutes by:
3/27/2016
Android Device Expert: John T. F., Mac Druid replied 1 year ago
John T. F.
John T. F., Mac Druid
Category: Android Devices
Satisfied Customers: 3,073
Experience: Servicing Smartphones and other devices for 20+ years
Verified

Hi,

what is the make and model of phone you have?

Thanks,

John

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Customer reply replied 1 year ago
Android, motorola. . . ??
Android Device Expert: John T. F., Mac Druid replied 1 year ago

Thanks, ***** ***** opt out so an expert better suited can handle this question. When one becomes available, they will contact you.

Please do not reply back until you hear from them as it may delay the transition.

Thanks and good luck!

John

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Android Device Expert: Joel Kalman, Electrical Engineer replied 1 year ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 800
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. My name is ***** ***** I can help you solve your problem. What is the make and model of your device?

Can you explain what you mean by changing your mobile phone number. Did you do this when you switched carriers, even though you could have kept your number, since mobile numbers are portable? Or did you change your number with the same carrier? I can see where that could cause problems.

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Customer reply replied 1 year ago
Thanks, ***** ***** resolved the problem on my own yesterday.
Android Device Expert: Joel Kalman, Electrical Engineer replied 1 year ago

Very good. I am glad that you have resolved your problem. Thank you for choosing Just Answer.

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