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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37491
Experience:  Troubleshoot Android Devices.
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Will my reader be useless in the near future?

Customer Question

will my reader be useless in the near future?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. As long as your kindle software is updated, then you will be fine. Please click on the Amazon website below:

http://www.amazon.com/gp/help/customer/display.html?nodeId=200529680

, then there, select your kindle version, and follow the instructions there to check if your kindle has the latest software version

; if no, then follow the instructions there in order to update your kindle.

Please reply at the box below to continue. Thank you.

Expert:  Viet - Android Tech replied 1 year ago.

If there is any issue with trying my previous suggestion, please do the following steps:

  1. From Home / main screen, tap the Menu (3-bar / 3-dot) icon at the top, and then tap Settings.
  2. From Settings, tap the Menu icon again, and then tap Device Info.
  3. There, you will see your Firmware Version and Serial Number (scroll down as needed.)

Then please type your kindle version and serial number at the box below on this web page, then click on the Send button below to communicate with me, so I can check if your kindle needs an update or not.

If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,