How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37491
Experience:  Troubleshoot Android Devices.
Type Your Android Devices Question Here...
Viet - Android Tech is online now
A new question is answered every 9 seconds

The first time I tried a Update I got a sales pitch to buy a

Customer Question

The first time I tried a Update I got a sales pitch to buy a anti virse for the price of $150.00. are you going to try the same....????????
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.


I'm sorry about the issue. It looks like you went to the wrong website. Please try the following for checking on your kindle fire update:

- Press and hold the Power on/ off button on the kindle fire for about 30 seconds, then turn it back on

, then click on the Amazon website below:

, then there, select your Kindle fire model, then go to the section "Determine Your Software Version", and check if your kindle has the latest version

; if no, then follow the instructions there in order to update your kindle fire.

Please reply at the box below to continue. Thank you.