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It's not this phone it's my wife's phone. It's a Motorola
It's a Motorola smart phone. She had it set up with a Google account. We reset the phone. Now we can't reactivate it. She doesn't have her password … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
My phone reset and now google has locked me out of my phone.
My phone reset and now google has locked me out of my phone. I am trying to recover my sign in account to no avail. I also have tried to use my current gmail and my phone indicates that the sign in ac… read more
Pete
Pete
Engineer
Bachelor's Degree
9,786 satisfied customers
I just reset my samsung galaxy s6 to factory reset and I am
I just reset my samsung galaxy s6 to factory reset and I am now stuck. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
I had to reset my Samsung Galaxy 7 phone. I have entered my
I had to reset my Samsung Galaxy 7 phone. I have entered my email address and reset my password, I cannot get past the verify your account screen. This is for phone #(###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Did hard reset on new lg4 verizon phone. Now locked out via
Did hard reset on new lg4 verizon phone. Now locked out via google, due to bad password. Do the whole verification routine many, many times and still locked out. Mike Massey… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a Galaxy S7 that was reset as a result of exceeding
I have a Galaxy S7 that was reset as a result of exceeding password ***** I am now trying to register the phone with my gmail (again) but I get error message that states "The device was reset. To cont… read more
Randy Boman
Randy Boman
Technician
10,736 satisfied customers
I need to unlock the screenlock pattern on my Motorola xt
I need to unlock the screenlock pattern on my Motorola xt 1045. will I lose all pics on the device?… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I just lot my connection to your site: I would like help
I just lot my connection to your site: I would like help with my motorola cell phone "too many unlock attempts"… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I purchased an LG-4 phone in August. On Sat night I turned
I purchased an LG-4 phone in August. On Sat night I turned off the phone and let it charge fully. Upon turning on the device a message flashed that a software update was being performed, followed by a… read more
Pete
Pete
Engineer
Bachelor's Degree
9,786 satisfied customers
My daughter attempted to hurt herself and is in the hospital.
My daughter attempted to hurt herself and is in the hospital. I need to unlock her password ***** we can see if there is any detail dr's or police may need to obtain… read more
Pete
Pete
Engineer
Bachelor's Degree
9,786 satisfied customers
Accidentally I locked my android galasy S3-T999L phone. It
Accidentally I locked my android galasy S3-T999L phone. It asked for password ***** I put one in. I realized my mistake and tried to unlock it but of no use. It asks me for PW and I put in the PW but … read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I lost my Galexy S3 phone. Yesterday I got a new one. I want
I lost my Galexy S3 phone. Yesterday I got a new one. I want to restore my data. I am having trouble with gmail account and pass word. Can you help me recover my data?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I dont know the username to my gail account I made when I
I don't know the username to my gail account I made when I got my android phone because I didn't know I would need it later. Someone tried the passcode on my phone too many times and im locked out of … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have forgotten the password XXXXX reopen my Samsung Galaxy Tab,
I have forgotten the password XXXXX reopen my Samsung Galaxy Tab, can you advise me how to resolve or how to re-set which of course would end up losing all the data files.… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
Samsung infuse, the bottom command buttons, Home, return...
Samsung infuse, the bottom command buttons, Home, return... are no longer working, have powered down and even hot booted but the command buttons do not work… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
My daughter has a ZTE cricket phone, she tried to put in her
My daughter has a ZTE cricket phone, she tried to put in her password, and the screen is just stuck. Please help me.… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
My neice forgot her password XXXXX her screen lock pattern. She
My neice forgot her password XXXXX her screen lock pattern. She attempted to many times with an invalid password XXXXX it locked her out of her phone. How do I get past the lock?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
My daughter as a samsung galaxy which is google based and she
My daughter as a samsung galaxy which is google based and she as locked herself out as the phone was set up in store in N Ireland where she lived at the time they installed the password XXXXX google a… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
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Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Kriptokrit

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Bernie

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WebGuy101

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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